Standard Contract

Updated: January 2, 2026

This Standard Contract (the “Agreement”) governs each individual transaction between a Customer (“Customer”) and a Creator (“Creator”) on the Fanelix platform. It outlines the mutual rights and obligations of both parties in connection with accessing and licensing Creator content.

This Agreement supplements the Fanelix Terms & Conditions, Acceptable Use Policy, DMCA Policy, Privacy Policy, and all other applicable Fanelix policies. If a conflict arises between this Agreement and the Terms & Conditions, the terms of this Agreement will prevail for the scope it governs. Fanelix

All defined terms used herein shall have the meaning assigned in the Fanelix Terms & Conditions, unless otherwise stated.

DEFINITIONS

“Customer” means a registered User who makes a payment to Fanelix in exchange for a licence to view Creator content.
“Creator” means a Fanelix User who uploads content and grants a licence to Fanelix to distribute that content.
“Customer Payment” means the payment made by the Customer to Fanelix to access licensed content.
“Fanelix Fee” means the portion of Customer Payment retained by Fanelix for providing access to the Platform and associated services.
“Transaction” means any paid interaction between Customer and Creator that results in a view-only licence to Customer from Fanelix, including subscriptions, tips, pay-per-view, or other paid services.

1. LICENSING STRUCTURE AND RELATIONSHIP CLARIFICATION

1. Fanelix is not a bank, electronic money institution, or payment agent and does not act as an agent for Customers or Creators in transferring funds.

2. Customers pay Fanelix to receive a limited, view-only licence to access content available on the Platform. This licence is granted by Fanelix under a distribution licence obtained from Creator when they upload content.

3. Creator grants Fanelix a sublicensable licence to use, host, display, and distribute that content, including the right for Fanelix to grant limited end-user licences to Customers.

4. Creators are not direct recipients of Customer Payments and have no entitlement to enforce this Agreement against Customers.

5. All payments are made to Fanelix, which determines and pays earnings to Creators in accordance with the Creator Earnings & Payout Policy.

2. SCOPE OF CUSTOMER LICENCE

1. Upon successful completion of a Customer Payment, Fanelix grants the Customer a non-exclusive, non-transferable, non-sublicensable, revocable licence to view the specific content to which the Transaction relates.

2. This licence is limited to personal, non-commercial use and permits access via standard browsers or authorised apps.

3. No intellectual property rights or ownership rights transfer to the Customer under any circumstance. All rights remain with the Creator.

3. LICENCE EXPIRY CONDITIONS

The Customer’s licence to view content will expire immediately, without notice, in any of the following situations:

1. The Customer Payment is unsuccessful, reversed, or charged back;

2. For recurring subscriptions, at the end of the subscription term unless renewed;

3. The Customer’s account is terminated or suspended;

4. The Customer breaches the Fanelix Acceptable Use Policy;

5. The Creator deletes content from the Platform;

6. The Customer closes their Fanelix account.

4. CUSTOMER OBLIGATIONS

1. Customer agrees to:
   a. Only use content as permitted by the licence terms;
   b. Not copy, share, screen-record, or distribute content in any form;
   c. Not attempt to bypass Platform security or content controls;
   d. Make all Customer Payments in good faith without unjustified chargebacks.

2. Customers acknowledge that Creators may engage assistants, agents, or third parties in operating their accounts or interactions, and that Fanelix may moderate, remove, or restrict content at its discretion.

5. CREATOR OBLIGATIONS

1. By uploading content, Creator warrants they own or control necessary rights and content does not infringe any third party’s rights.

2. Creator grants Fanelix a worldwide, sublicensable licence to host, display, and distribute that content to Customers.

3. Creator acknowledges that Fanelix is responsible for granting content licences to Customers and Creator earnings are governed by the Creator Earnings & Payout Policy.

6. CANCELLATION & REFUNDS

1. By entering into a Transaction, Customer consents to immediate access to digital content and waives any statutory cancellation rights where permitted by applicable law.

2. This does not affect Customer’s right to a refund where required by law.

7. NO GUARANTEES

1. Fanelix makes no guarantees regarding:
   a. Continuous access to content;
   b. The frequency, quality, or volume of new uploads by Creator;
   c. Compatibility of content with Customer’s preferences or devices.

2. Content is provided “as-is”, and Fanelix disclaims all warranties beyond the limited licence described in this Agreement.

8. DISPUTES AND GOVERNING LAW

1. Disputes between Customers and Fanelix shall be resolved in accordance with the Fanelix Complaints process.

2. In cases where disputes involve Creators, Fanelix may, at its discretion, facilitate communication but is not obliged to mediate.

3. This Agreement is governed by the laws of England and Wales, and Customers agree that disputes may be brought in courts of England and Wales unless otherwise required by law.

Need Help?

If you have questions about this policy or need assistance:

Email: contact@fanelix.com

Fanelix reserves the right to amend this Agreement at any time. The latest version will be accessible at https://fanelix.com/standard-contract (or similar URL where this document is hosted).